Tag: FRICTION INDEX Jul 18, 2020 Solving The Puzzle In Your Customer Data Read More Jun 02, 2020 FI’s Digital Transformation More Real Than Ever Read More Apr 29, 2020 FinTech Friction Index® Report Read More Apr 15, 2020 The Changing Face of Risk Read More Apr 01, 2020 Lenders Tap The Brakes Read More Mar 09, 2020 Why Do We Rely So Heavily On The NPS To Measure CX? Read More Mar 04, 2020 Now Serving #29G6S08X Read More Jan 29, 2020 Putting Customers Back In The Customer Journey Read More Feb 25, 2020 Do Your CX Tools Show You What You Really Need To Know? Read More Dec 03, 2019 Enabling Digital Transformation has to Begin with the Customer Read More Sep 25, 2019 Online Friction: Don’t Just Avoid It…Understand It Read More
