Banking and Financial
As financial services increasingly move to digital platforms, insight derived from direct human interaction can be lost. Neuro-ID brings the human element back by providing visibility into a customer’s digital body language and intelligence from digital cues such as click hesitation, response time, overall speed, etc. Fintech lenders, Traditional Banks, Payment Processors, and Credit Reporting Systems are all benefactors of Neuro-ID’s powerful customer experience and behavioral analytics.
As more and more consumers move online to shop for insurance policies, it has never been more important to understand your customers’ needs. Neuro-ID reconnects the human elements that have been lost in this transition to digital and allows carriers to action upon these new insights throughout the customer journey across personal lines. From quote to claim, Neuro-ID has you covered.
Despite enormous growth in eCommerce, low conversion rates and wasted marketing efforts continue to challenge the industry. Neuro-ID reconnects brands with their online customers by providing real-time visibility into the customer’s digital body language to more effectively maintain engagement, reduce abandonment and sharpen remarketing efforts.