Customer Story

From Strenuous Checks to Streamlined Processes: How NeuroID is Supercharging Addi’s Growth

A leading financial services company with more than 1.2M customers across Latin America, Addi needed to streamline their friction-filled 7-minute onboarding process without sacrificing fraud mitigation.

Behavioral Expert Series
From Strenuous Checks to Streamlined Processes: How NeuroID is Supercharging Addi’s Growth

Behavior Drives Results

NeuroID’s behavioral analytics helped Addi to:

60%

Verification time cut in half

of their applicant population had their verification time cut in half.

<1%

Reduced fraud rates

Reduced fraud rates to less than 1%.

0%

ABOLISHED THIRD-PARTY FRAUD

Eliminated third-party fraud.

Human Digital Behavior

NeuroID analyzes consumer behavior using machine learning to accurately detect consumer segments that exhibit fraudulent characteristics indicative of fraud rings, automated bots or scripting activity, identity theft, synthetic identity usage, and other third-party fraud patterns. Now in place as part of the Addi’s account onboarding fraud mitigation, NeuroID assesses their users’ intent in real-time for sub-second decisioning on approve, deny, or review.

Using NeuroID decisioning, we can confidently reject bad actors today who we used to take to step-up. NeuroID has more than paid for itself in loss savings.

– Mauro Jacome, Addi Head of Data Science

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